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17 had visited the library atleast once make it a habit to re-visit the library. He should not lose his clien- tele. How is this to be done? The best course would be to devise methods for saving the time of the rea- der, by enabling him to choose the books he needs promptly and quickly. To avoid any delay in the choice of a book, a reference librarian should imme- diately rush to the help of the reader and this he can do well by getting to know the reader's interests and by guiding him properly. The reference libra- rian should be gentle and kind in his approach to the reader. He must have the tact of a salesman, endowed with a sincerity of purpose and a sense of service. The reader should be led to the shelf in which he can find the book he needs. Thus the reader is brought into contact with books. The main purpose of a library is to benefit the public by enabling them to improve their knowledge and satisfy their intellectual curiosity and this salient aspect should not be forgotten by any library autho- rity at any time. Those who come to the library should not feel that they are being unnecessarily delayed there. They should not feel bored by the time taken for the books to reach their hands. The zeal and curio- sity of the reader must be whetted by the courtesy of the library staff and this means prompt personal service. The time at the disposal of the reader could be saved in many ways. This is best done by the "Open Access System" adopted in the various modern libraries. Under this system, books are not kept under lock and key. On the other hand, they are placed in open racks, thus inviting the reader and almost inducing him to read. The reader is free to choose any book and read it there 201 2