Page:Fagan (1908) Confessions of a railroad signalman.djvu/72

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54
THE MANAGEMENT

and in preventing the repetition of these instances of what may be called trouble in the bud. The reports to which I refer were acknowledged by the management, and there the matter ended. But as I happened to be studying the subject at the time in a systematic manner, I was by no means satisfied with this abrupt conclusion. So I made an investigation on my own account, and easily discovered that practically all other interested employees were unaware of and had not been notified in regard to the violation of these rules because, as the men explained, nothing had happened. That is to say, it was necessary to hurt somebody or smash up a few carloads of freight before any efforts could be exerted according to the rules to put a stop to the negligence. This became very clear to me, when, upon making further inquiries, I was informed that the men had been disciplined to the full extent of the rules. Now my object in the investigation was not to get at the nature or the amount of the discipline, but simply to be able to arrive at an estimate of its value in checking and restraining others from committing similar mistakes. In this way I soon arrived at the conclusion that a system of discipline that works in the dark in this way is of no practical value whatever. It is a weakness of management, which positively undermines the operating department and leads the way to all sorts of disaster