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Page:Hine (1912) Letters from an old railway official.djvu/25

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Building an Organization

often overlooked. When disclosed and appreciated these incongruities soon give way under pressure of the broad policies above. We must build up from the bottom but tear down our false work from the top.

Organization is a branch of a larger subject, sociology, the science of human nature. Organization is not an exact science like mechanical engineering, for example. The variables in the human equation defy entire elimination. We check and recheck engineering conclusions. We compute and recompute material strains and stresses. We run and double back with the dynamometer car to try out our tractive power. We test and retest materials. We weigh and measure our fuel and our lubricants. We do all this for material things, which, because more or less homogeneous, are the easiest to measure. When we come to the really hard part, the judging of human nature, the co-ordination of the heterogeneous human elements, our self-confidence denies the necessity for preconceived practical tests. Because he is our man, because he followed us from the sage brush or the mountains, he must be all right. “Just look at our results.” Right there, my boy, shut off and pinch ’em down a

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