Page:NTSB Aircraft Accident Report, United Airlines Flight 389.pdf/6

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At 2103 the ARTCC controller cleared UAL 389 to descend to FL 240 and to "start descent now through 31" (FL 310). UAL 389 replied "... down to 240, leaving three five." At 2106 UAL 389 was cleared to continue its descent to 14,000 feet and given an altimeter setting of 29.90 inches for 0'Hare. This message was acknowledged immediately and in reply to the controller's inquiry the crew reported they were leaving FL 280 "now." At 2109 the flight was instructed to change frequencies and within the same minute reported out of FL 260 descending to fourteen thousand. This was the last altitude information received from the crew. At 2111 the flight was cleared to descend to 6,000 feet and the clearance was immediately acknowledged correctly. At 2118:35 control of the flight was passed to Chicago Approach Control (ORD). The radar target of UAL 389 was in the vicinity of the Sturgeon Intersection (intersection of the 011 radial of Chicago Heights and 076 radial of Northbrook VORTAC, 28 miles east of Northbrook VORTAC). At 2118:38 the target was observed approximately 2 miles east of the intersection. At 2119:36 the crew contacted ORD and was advised that radar contact had been established. At this time the aircraft target was 2-3 miles west of Sturgeon. UAL 389 was cleared to maintain 6,000 feet and to depart the Northbrook VORTAC on a heading of 240 degrees. The flight was advised that instrument landing system approaches were in progress on runway 14R at O'Hare and that the current O'Hare altimeter setting was 29.93. The pilot[1] read back the altimeter setting incorrectly, the controller corrected him, and the pilot repeated


  1. The voice was identified as that of the captain.