Page:Popular Science Monthly Volume 27.djvu/601

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RAILWAY MANAGERS AND EMPLOYÉS.
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them careful and discreet in exercising it. By uniform and consistent dealing with misdemeanors, not only is discipline preserved, but the culprits and all others concerned are made to understand that justice only will be administered, while harsh criticism and complaints of injustice receive no sympathy; the standard of service is elevated and its efficiency increased; and all fear of personally incurring the displeasure of superior officials, and the consequent currying of favor—generally to the company's disadvantage—are obviated.

Railroad companies not only need men sound in body, but in this country they frequently need the moral and political support of their employés. This, a mere wage quid pro quo will never develop. Why not, in addition, identify the interests of their employés with their own, either by that most potent of all bonds, pecuniary advantage, or otherwise engender personal devotion to those officials who are responsible for the conduct of the service?

As a rule the operatives of railroads reside in those counties and districts in which they work, and are more or less influential political factors. With us majorities rule, and as employés necessarily outnumber their employers, who are constantly compelled to seek concessions from political bodies, therefore, for their own welfare and safety, the latter should pursue such a policy as will enable them to count upon the support and friendship of their masters.

Mr. Charles Francis Adams, Jr., some years ago published in "The Nation" a communication from a correspondent who concluded some suggestions on promoting identity of interests between railroad managers and operatives with the following language: "The railroad man who makes suggestions of this character from the Western end of the line renders himself liable to have his ideas ranked as 'Utopian,' 'visionary,' etc. I have, however, been through the mill, and believe that a little attention to these matters would give our owners a more zealous and earnest service; would foster and preserve a higher esprit de corps; would develop a strong attachment to the line and its owners; would remove the possibility of strikes and riots; and would lead to the securing of a better grade of men, which means increased efficiency and increased net earnings; and all this can be secured at small cost and with little trouble to the local management."

That such views are not "Utopian" is proved by the fact that many of the principal English and Continental railway companies have on various occasions, and with considerable expenditure of time and money, inaugurated for their employés (and devoted large sums to sustaining) benevolent societies for promoting one or more of the objects the writer quoted outlined. Such action by financiers and railroad directors, whose keen business perceptions, stimulated by close competition, are not apt to be misdirected or clouded by philanthropical or sentimental ideas, shows how important they regard the cultivation of bonds of sympathy and fellowship with their armies of operatives—