Page:Roy Ralph Hottman - Practical Collection Procedure (1923).pdf/100

This page needs to be proofread.
86
PRACTICAL COLLECTION PROCEDURE

Thanking you in advance for the attention we know you will give this little matter, we remain,

Yours respectfully,

Credit Manager.


Dear Sir:—

We have sent you statement and also written you regarding our small bill of 95¢, but to date have not heard from you. Perhaps you are waiting to bring it in yourself. If so, please advise us, so we can handle the account intelligently, and save you annoyance and us the expense of reminders.

Our chrysanthemums are in full bloom now and are a beautiful sight. The greenhouses are always open to visitors, on Sundays as well as week days, and we shall be glad to have you come out any time and see the mums, as well as the other flowers. We believe you will be amply repaid for the time spent.

Yours respectfully,

Credit Manager.


The following kind of letter has been used with very good results on both petty and larger accounts. It can hardly be used more than once every six months,: how- ever, as no firm’s books are closed more than once a year. It can be used to good effect though, every six months. There is little likelihood that the debtor will remember whether the books were really closed according to a fiscal or a calendar year. The two following letters have gen- erally brought returns of 18% to 20% on the larger ac- counts and more on petty accounts.

Dear Sir:—

Enclosed please find statement of account showing balance due us of $24.00.

As we are at this time preparing to close our books for the