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Comment: In the event of the vendor’s breach or other problems the library's remedy is limited to the monies connected to the license fee. The vendor will credit you for the time you cannot access the service beyond the "minor or occasional interruptions" mentioned earlier. That the vendor will not be liable for special, incidental, or consequential damages is standard fare for license agreements. For example, if an article in the database has erroneous information and a user relies on that information and suffers some harm due to that reliance, the user can't blame or recover consequential damages from the vendor.
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Comment: More standard language that protects the vendor from matters not under its control.
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Comment: This is the entire agreement. It doesn't matter what was said over the phone or via e-mail during contract negotiations. If you don't like the license, change it before you sign it.
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