Executive Office of the President (e) If the agency receives a complaint over which it does not have jurisdic- tion, it shall promptly notify the com- plainant and shall make reasonable ef- forts to refer the complaint to the ap- propriate Government entity. (f) The agency shall notify the Archi- tectural and Transportation Barriers Compliance Board upon receipt of any complaint alleging that a building or facility that is subject to the Architec- tural Barriers Act of 1968, as amended (42 U.S.C. 4151-4157), is not readily ac- cessible to and usable by individuals with handicaps. (g) Within 180 days of the receipt of a complete complaint for which it has ju- risdiction, the agency shall notify the complainant of the results of the inves- tigation in a letter containing- (l) Findings of fact and conclusions of law; (2) A description of a remedy for each violation found; and (3) A notice of the right to appeal. (h) Appeals of the findings of fact and conclusions of law or remedies must be filed by the complainant within 90 days \365\365 102.171-102.999 of receipt from the agency of the letter required by \365102.170(g). The agency may extend this time for good cause. (i) Timely appeals shall be accepted and processed by the head of the agen- cy. (j) The head of the agency shall no- tify the complainant of the results of the appeal within 60 days of the receipt of the request. If the head of the agen- cy determines that additional informa- tion is needed from the complainant, he or she shall have 60 days from the date of receipt of the additional infor- mation to make his or her determina- tion on the appeal. (k) The time limits cited in para- graphs (g) and (j) of this section may be extended with the permission of the Assistant Attorney General. (1) The agency may delegate its au- thority for conducting complaint in- vestigations to other Federal agencies, except that the authority for making the final determination may not be delegated to another agency. \365\365 102.171-102.999 [Reserved] 423
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