112 STAT. 1000 PUBLIC LAW 105-220—AUG. 7, 1998 youth age 19 through 21) for youth activities authorized under section 129 shall consist of— (I) entry into unsubsidized employment; (II) retention in unsubsidized employment 6 months after entry into the employment; (III) earnings received in unsubsidized employ- ment 6 months after entry into the employment; and (IV) attainment of a recognized credential relating to achievement of educational skills, which may include attainment of a secondary school diploma or its recognized equivalent, or occupational skills, by participants who enter unsubsidized employment, or by participants who are eligible youth age 19 through 21 who enter postsecondary education, advanced training, or unsubsidized employment. (ii) CORE INDICATORS FOR ELIGIBLE YOUTH.— The core indicators of performance (for participsints who are eligible youth age 14 through 18) for youth activities authorized under section 129, shall include— (I) attainment of basic skills and, as appropriate, work readiness or occupational skills; (II) attainment of secondary school diplomas and their recognized equivalents; and (III) placement and retention in postsecondary education or advanced training, or placement and retention in military service, employment, or qualified apprenticeships. (B) CUSTOMER SATISFACTION INDICATORS. — The customer satisfaction indicator of performance shall consist of customer satisfaction of employers and participants with services received from the workforce investment activities authorized under this subtitle. Customer satisfaction may be measured through surveys conducted after the conclusion of participation in the workforce investment activities. (C) ADDITIONAL INDICATORS.—^A State may identify in the State plan additional indicators for workforce investment activities authorized under this subtitle. (3) LEVELS OF PERFORMANCE.— (A) STATE ADJUSTED LEVELS OF PERFORMANCE FOR CORE INDICATORS AND CUSTOMER SATISFACTION INDICA- TOR. — (i) IN GENERAL.— For each State submitting a State plan, there shall be established, in accordance with this subparagraph, levels of performance for each of the core indicators of performance described in paragraph (2)(A) and the customer satisfaction indicator described in paragraph (2)(B) for workforce investment activities authorized under this subtitle. The levels of performance established under this subparagraph shall, at a minimum— (I) be expressed in an objective, quantifiable, and measurable form; and (II) show the progress of the State toward continuously improving in performance.
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