Communications to be clear, concise, and polite. All communications from the Office should be clear in meaning, concise in statement, and polite in tone. As a general rule, the Office will consider all oral or written communications from the applicant, but will not consider or respond to any abusive, offensive, or scurrilous communications directed to the Office or any of its staff. Similarly, the Office’s staff will terminate any conversation or interview, if the applicant makes abusive or scurrilous statements or engages in threatening behavior. 37 C.F.R. § 201.2(c)(4).
Business conducted in the English language. Written communications to the Office should be in English. Communications from the Office are written in English, and as a general rule, oral communications with the Office are conducted in English. In limited circumstances and on special request, the Office may be able to examine applications or respond to communications that are written in languages other than English. The Office may provide this service as a courtesy, but it is under no obligation to do so and may ask the applicant to submit an English translation of statements that appear in the registration materials or in a communication from the applicant before it takes any action.
Communicating with persons with disabilities. The Office will make accommodations for persons with disabilities upon request.
605.2 Communicating with the U.S. Copyright Office
An applicant may communicate with the U.S. Copyright Office by any of the means described in Sections 605.2(A) through 605.2(C).
605.2(A) Note to Copyright Office
When an applicant prepares an online application, the applicant may provide additional information that is relevant to the examination process, such as explaining apparent discrepancies in the application or requesting special relief. This information may be provided in the online application in the field marked Note to Copyright Office, which appears on the Certification screen.
The statements provided in the Note to Copyright Office field will not appear on the certificate of registration or the online public record. The U.S. Copyright Office will maintain a copy of the note in the registration record. If the note contains material information, the specialist may add that information to the registration record with an annotation, or may add a note to the certificate of registration and the online public record indicating that there is correspondence on file with the Office.
605.2(B) Cover Letters
An applicant may submit a cover letter with an application or with the deposit copy(ies). A cover letter may provide additional information that is relevant to the examination process, such as explaining apparent discrepancies in the application or justifying the applicant’s request for special handling. A cover letter may be submitted with an online application when the deposit copy(ies) are uploaded, provided that the letter and the deposits are submitted as separate files. To submit a cover letter with a paper application, the applicant may attach it to the application.
