A cover letter will not be returned to the applicant or attached as an exhibit to the certificate of registration. However, the U.S. Copyright Office will retain a copy of the letter in the registration record. If the cover letter contains material information, the specialist may add that information to the registration record with an annotation, or may add a note to the certificate of registration and the online public record indicating that there is correspondence on file with the Office.
605.2(C) Calling or Emailing the U.S. Copyright Office
Applicants are strongly encouraged to refer to the Compendium of U.S. Copyright Office Practices, Third Edition, and to the circulars and other materials provided on the U.S. Copyright Office’s website for information regarding an application. If the applicant still has questions regarding the processes and procedures for preparing or filing an application, the applicant may contact the Public Information Office by phone or by email using the form provided on the Office’s website (www.copyright.gov/help/general-form.html). For more information on contacting the Records, Research and Certification section, see Chapter 2400, Section 2403.
605.3 Communications from the U.S. Copyright Office
The registration specialist assigned to an application may communicate with the applicant by phone, by email (if an email address is provided in the application), by fax, or by letter if he or she has questions regarding the registration materials. The specialist will provide appropriate contact information for responding to the communication. The U.S. Copyright Office will maintain a copy of any written correspondence in the registration record.
When communicating with an applicant by email, the Office will use one of the following email addresses:
- noreply
loc.gov: When an applicant successfully submits an application and filing fee through the electronic registration system, the system will generate an automated message confirming that the application and filing fee were received. If the Office does not receive the deposit copy(ies) within ninety days thereafter (either uploaded through the electronic registration system or sent to the Office by mail), the system will generate an automated message notifying the applicant that the deposit has not been received. As the term “noreply” suggests, the applicant should not reply to these automated messages. The Office will not read or respond to any email that is sent to this address. - cot-rcloc.gov: When an applicant successfully uploads a deposit copy(ies) through the electronic registration system, the system will generate an automated message confirming that the deposit was received. The applicant should not reply to this automated message. The Office will not read or respond to any email that is sent to this address.
- cop-adloc.gov: When a registration specialist communicates with an applicant by email, the message will be sent from this address. In all cases, the applicant should respond to the specialist’s message by opening the message and selecting the “reply” or “reply all” option. As discussed in Section 605.4, the reply message should
