*
19. The correlation between each viewing area in the stadium and the turnstiles serving it should be such as to ensure that all the spectators intended to be admitted to that viewing area can pass through the turnstiles within one hour. If that cannot be done, the capacity of that viewing area should be reduced accordingly.
*
20. Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
*
21. Closed circuit television should be so installed as to enable crowd densities outside the ground, within
concourse areas and in pens and other standing areas, to be monitored before and throughout a match.*
22. All signposting for spectators both outside and inside the ground should be comprehensively reviewed. It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and clear and should be designed to ensure the rapid movement of spectators to their appropriate viewing area.
*
23. Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside the ground.
*
24. Information on tickets requesting spectators to be in position by a particular time should be reviewed by clubs in conjunction with the police to ensure that it corresponds with the planned arrangements for admitting spectators to the ground.
*
25. Each club should consult with a recognised supporters' club as to the provision of pre-match entertainment aimed at attracting spectators to the ground in good time.
Police Planning
*
26. The Chief Constable of each police force in whose area there is one designated stadium or more should nominate a chief officer to liaise with the management of each football club and local authority concerned in respect of the safety and control of crowds.
*
27. The Operational Order for each match at a designated stadium and the pre-match briefing of all officers on duty there should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps to remedy it.
*
28. The Operational Order for each match at a designated stadium should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable rapid deployment of officers to be made at any point inside or outside the ground.
*
29. The option to postpone kick-off should be in the discretion of the officer in command at the ground. Crowd safety should be the paramount consideration in deciding whether to exercise it.
*
30. There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to any area of the ground. Officers in the control room should be skilled in the interpretation and use of these data.
Communications
*
31. There should be sufficient operators in the police control room to enable all radio transmissions to be received, evaluated and answered. The radio system should be such as to give operators in the control room priority over, and the capacity to override, others using the same channel. Additional channels should be used, where necessary, to prevent overcrowding of the airwaves. Consideration should be given to sound-proofing the control room against excessive crowd noise.
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