32. To complement radio communications, there should be a completely separate system of land lines with telephone links between the control room and key points at the ground.
33. Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to catch the attention of the crowd despite a high level of noise in the ground. This arrangement should be prominently advertised on every programme sold for every match.
34. Use should be made where possible of illuminated advertising boards to address the crowd. Consideration should also be given to the use by police officers of a simple code of hand signals to indicate to the control room the existence of certain emergencies or requirements.
Co-ordination of Emergency Services
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35. The police, fire and ambulance services should maintain through senior nominated officers regular liaison concerning crowd safety at each stadium.
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36. Before each match at a designated stadium, the police should ensure that the fire service and ambulance service are given full details about the event, including its venue, its timing, the number of spectators expected, their likely routes of entry and exit, and any anticipated or potential difficulties concerning the control or movement of the crowd. Such details should be readily available in the control rooms of each of the emergency services.
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37. Contingency plans for the arrival at each designated stadium of emergency vehicles from all three services should be reviewed. They should include routes of access, rendezvous points, and accessibility within the ground itself.
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38. Police officers posted at the entrances to the ground should be briefed as to the contingency plans for the arrival of emergency services and should be informed when such services are called as to where and why they are required.
First Aid, Medical Facilities and Ambulances
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39. There should be at each stadium at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
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40. There should be at each stadium one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and should be made a requirement of any Safety Certificate.
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41. The club should employ a medical practitioner to be present at each match and available to deal with any medical exigency at the ground. He should be trained and competent in advanced first aid. He should be present at the ground at least an hour before kick-off and should remain until half an hour after the end of the match. His whereabouts should be known to those in the police control room and he should be immediately contactable.
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42. At least one fully equipped ambulance from the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
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43. The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
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