Portal:Office of the Privacy Commissioner for Personal Data, Hong Kong

Office of the Privacy Commissioner for Personal Data, Hong Kong
Entrance lobby of the office of the privacy commissioner.

Enforcement reports edit

Investigation reports edit

Date Title No.
1 June 2023 Unauthorised Access to Credit Data in the TE Credit Reference System R23-21242
9 February 2023 Ransomware Attack on the Servers of The Hong Kong Institute of Bankers R23-6319
29 December 2022 Registration and Electoral Office Two Personal Data Breach Incidents R22-4116
14 November 2022 EC Healthcare's Sharing of Clients' Personal Data among its Various Brands through an Integrated System R22-13928
14 November 2022 Ransomware Attack on the Database of Fotomax (F.E.) Limited R22-18947
13 June 2022 Accidental Disposal of Medical Records of Patients by Town Health Medical & Dental Services Limited R22-12326
13 June 2022 Improper Collection, Retention, Use and Storage of Personal Data of Residents and Visitors by Property Management Companies R22-14226
17 February 2022 Hacker's Intrusion into the Email System of Nikkei China (Hong Kong) Limited R22-7840
28 October 2021 Security Measures Taken by Restaurants to Protect Customers' Information Collected during the Registration Required under the COVID-19 Anti-pandemic Measures R21-2485
22 December 2020 Tai Po Mega Mall Incident R20-3370
9 December 2019 TransUnion Limited-Unauthorised online access to credit reports R19-17497
29 August 2019 Registration and Electoral Office-Loss of a Marked Final Register of Electors R19-5120
6 June 2019 Cathay Pacific Airways Limited and Hong Kong Dragon Airlines Limited-Unauthorised access to personal data of passengers R19-15281
21 February 2019 Hong Kong Broadband Network Limited-Intrusion into a Customer Database R19-5759
12 June 2017 Registration and Electoral Office-Loss of Notebook Computers Containing Personal Data of Election Committee Members and Electors R17-6429
21 July 2015 Collection of Fingerprint Data by Queenix (Asia) Limited R15-2308
21 July 2015 Unfair collection of personal data by the use of "blind" recruitment advertisements R15-8107
15 December 2014 HKA Holidays Limited Leaked Customers' Personal Data through the Mobile Application "TravelBud" R14-6453
15 December 2014 Excessive Collection of Personal Data through the Mobile App 「縱橫遊」and the Membership Programme 「Worldwide Touring翱翔天地」by Package Tours (Hong Kong) Limited and Worldwide Package Travel Service Limited R14-9945
20 November 2014 Excessive Online collection of private tutors' personal data by tutorial service agency websites R14-19675
20 November 2014 Excessive Collection and Online Disclosure of Personal Data by Employment Agencies Placing Foreign Domestic Helpers R14-1382
29 May 2014 Unfair collection of personal data by the use of "blind" recruitment advertisement R14-6242
5 December 2013 Collection of Excessive Personal Data from Membership Applicants by J.V. Fitness Limited (trading as California Fitness) R13-12828
24 October 2013 Hong Kong Police Force's Repeated Loss of Documents Containing Personal Data R13-0407
24 October 2013 The Hong Kong Police Force leaked internal documents containing personal data via Foxy R13-15218
24 October 2013 Hospital Authority's breach of data security in connection with disposal of patient records R13-6740
13 August 2013 Glorious Destiny Investments Limited and Brilliant United Investments Limited Publicly Disclosed Litigation and Bankruptcy Information Collected from the Public Domain to Their Customers via Smartphone Application "Do No Evil" R13-9744
9 April 2013 Transfer of Personal Data Collected Unfairly from the Public by HK Preventive Association Limited to AEGON Direct Marketing Services Insurance Broker (HK) Limited for Use in Direct Marketing R13-1138
11 October 2012 The Collection and Use of Personal Data of Members Under the MoneyBack Program run by A.S. Watson Group (HK) Limited through "Watsons" R12-3890
11 October 2012 The Collection and Use of Personal Data of Members Under the MoneyBack Program run by A.S. Watson Group (HK) Limited through "PARKnSHOP" R12-3888
11 October 2012 The Collection and Use of Personal Data of Members Under the Fun Fun Card Program run by The China Resources Vanguard (Hong Kong) Company Limited R12-0080
11 October 2012 The Collection and Use of Personal Data of Members Under the Mann Card Program run by The Dairy Farm Company Limited R12-0079
28 March 2012 Unfair Collection of Two Artistes' Personal Data by FACE Magazine Limited R12-9164
28 March 2012 Unfair Collection of an Artiste's Personal Data by Sudden Weekly Limited R12-9159
14 February 2012 Collection of Employees' Personal Data by Covert Recording Device by Hong Yip Service Company Limited R12-4839
14 February 2012 Collection of Vehicle Owners' Personal Data from Register of Vehicles for Direct Marketing by Imperial Parking (HK) Limited R12-3428
15 December 2011 Transfer of Customers' Personal Data by CITIC Bank International Limited to unconnected third parties for direct marketing purposes R11-1745
15 December 2011 Prolonged Retention of Customers' Bankruptcy Data by Hang Seng Bank Limited R11-6121
15 December 2011 Collection of Excessive Data from Savings Account Applicants by Hang Seng Bank Limited R11-8371
20 June 2011 Inland Revenue Department Failed to Take All Reasonably Practicable Steps to Ensure the Accuracy of a Taxpayer's Address R11-11778
20 June 2011 Collection and Use of Customers' Personal Data by Industrial and Commercial Bank of China (Asia) Limited in Direct Marketing R11-7946
20 June 2011 Transfer of Customers' Personal Data by Wing Hang Bank, Limited to a Third Party Insurance Company for Direct Marketing R11-2853
20 June 2011 Transfer of Customers' Personal Data Collected from On-street Promotional Activities by Citibank (Hong Kong) Limited to a Third Party Insurance Company R11-1982
20 June 2011 Transfer of Customers' Personal Data by Fubon Bank (Hong Kong) Limited to an Insurance Company without Customers' Consent R11-1696
17 November 2010 A Telecommunications Company Authorized Another Company to Make Direct Marketing Calls R10-4422
18 October 2010 The Collection and Use of Personal Data of Members under the Octopus Rewards Programme run by Octopus Rewards Limited R10-9866
30 July 2010 Transfer of Personal Data of Customers by Beauty Centre without Customers' Consent R10-13416
24 February 2010 Bank Imposing Fee at a Flat Rate for Complying with a Data Access Request R10-5528
24 February 2010 Debt Collection Agency authorized by a Finance Company Disclosed Personal Data of Debtor's Family Members During Debt Recovery R10-11568
7 August 2009 Food Company Collecting Participants' Personal Data in Lucky Draw Activity R09-3658
3 August 2009 Tutorial Centre Using a Student's Results Notice for Promotion without the Student's Consent R09-2902
13 July 2009 Employer Collecting Employees' Fingerprint Data for Attendance Purpose R09-7884
19 January 2009 University refusing to comply with data access request in relation to examination marking R08-10578
24 December 2008 Loss of Patient's Personal Data by United Christian Hospital R08-1935
21 September 2007 Collection of Personal Data by Credit Provider for Business Promotion R07-6168
14 March 2007 The Disclosure of Email Subscriber's Personal Data by Email Service Provider to PRC Law Enforcement Agency R07-3619
26 October 2006 Must Take Security Measures to Protect Personal Data when Engaging Outsourced Contractor R06-2599
8 December 2005 The practice of collection of employees' personal data by pinhole cameras without proper justification is excessive and unfair in the circumstances of the case R05-7230
13 October 1997 Unfair collection and disclosure of personal data R97-1948

Inspection report edit

Date Title No.
20 December 2022 Personal Data System of TransUnion Limited R22-0684
18 August 2021 Customers' Personal Data Systems of (1) CLP Power Hong Kong Limited and (2) The Hongkong Electric Company, Limited R21-3099
26 August 2020 Personal Data System of a Data User in the Food and Beverage Industry R20-18950
25 April 2019 Overview of Personal Data Collection in Shopping Mall Membership Programmes and Online Promotion Activities R19-6679
28 December 2018 Personal Data Systems of Private Tutorial Services Industry in Hong Kong R18-13069
18 December 2017 Personal Data System of An Estate Agency in Hong Kong R17-2201
26 January 2016 Personal Data System of Hong Thai Travel Services Limited R16-1927
20 November 2014 Personal Data System of the Labour Department in Providing Employment Services to Job Seekers R14-3849
23 January 2014 Report on the Inspection of the Personal Data System of the Student Financial Assistance Agency R14-3771
9 April 2013 Report on the Inspection of the Personal Data System of the MTR's CCTV System R13-2768
26 July 2012 Report on the Inspection of the Personal Data System of The Trial Scheme on School Drug Testing in Tai Po District R12-5825
15 March 2011 Report on the Inspection of the Personal Data System of TransUnion Limited R11-3803
22 July 2008 Report on the Inspection of the Hospital Authority's Patients' Data System R08-4232